Privacy Policy

Information We Collect

We may collect information you provide directly to us, including your name, email address, billing address, shipping address, and information you provide when contacting us for sales or support.

When you make a purchase, payment information is processed by our payment provider, Stripe. Amels Audio does not receive or store your full payment-card number.

Our website and service providers may also collect ordinary technical information such as IP address, browser type, device information, referring pages, and server or access-log information.

How We Use Information

We use personal information as reasonably necessary to:

• process and fulfill orders;
• collect payment and calculate applicable taxes;
• ship purchased products;
• communicate about orders;
• provide customer and technical support;
• maintain and improve our website and services;
• prevent fraud and protect the security of our business and customers; and
• comply with applicable legal, tax, accounting, and regulatory obligations.

Sharing of Information

We may share information with service providers when necessary to operate our business, including payment processors, shipping carriers, hosting providers, and other vendors that assist with order fulfillment and website operation.

We do not sell personal information.

Payment Processing

Payments are processed by Stripe and may be subject to Stripe's own privacy practices and terms.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and tax records, resolve disputes, provide support, and comply with legal obligations.

Security

We use reasonable administrative and technical measures intended to protect personal information. No method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

Our website may use or link to services operated by third parties. Their handling of information is governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page.

Contact

Questions about this Privacy Policy may be sent to: